It is not uncommon that a pledged gift might not arrive as scheduled. But why? There are at least 6 reasons why your pledged gift never arrived.
- Health issues. It could be the individual donor or a family member that is experiencing health issues. In some cases the health issue could result in a hit financially.
- Job issues. In this day and age this is all too common. Loss of a job, reduced benefits hit hard.
- Credit card change. New cards require notification to make sure your card is credited.
- Organization credited wrong account. Yes, this does happen from time to time.
- They simply forgot. This is most common and an easy fix and in most cases the donor will make up for the gift never received.
- Lost in the mail.
Now here is my main point when it comes to such things as health issues and job issues. These can be opportunities for you to minister to your donors. Remember in People Raising this is a relationship that flows in two directions. The donor’s investment in you and your ministry to them.
But how do you discover which of these 6 or other scenarios apply? Well, you don’t send a letter and wait for a response. No, you pick up the phone and indicate you are always tracking the gifts that come in and noticed for one reason or another that their gift had not arrived. It is that simple and you will soon hear their reply and you got your answer and can respond appropriately.
Next 2 day People Raising conference October 19-20, 2012 Chicago
Is your organization frustrated with how long it takes your staff to raise their personal financial support?
Are you facing the challenge of how to motivate your staff and help them live above the fear of support raising?
- Learn how to significantly reduce the time it takes (as much as half) for you, your staff or organization to raise financial support.
- Discover how to effectively move beyond the fear of raising funds.
Who should attend?
- Ministry leaders who raise personal or organizational support.
- Individuals within organizations who are responsible for training or monitoring those sent out to raise financial support.
- Ministry representatives responsible for overseeing the raising of funds through personal solicitation.